24 HR Ship Policy!
We strive to ship all orders on the same day. We guarantee to ship all orders within 24hrs after payment has been received.
Bead with Us!
Customers have rated Brightlings Beads "5 STAR" in customer service, products and shopping experience! The driving force behind our success is the importance we place on customer care, high quality products, fast shipping and great prices.
Our PAYMENT METHODS
Our SHIPPING & DELIVERY OPTIONS
Our friendly RETURN POLICY
Customer's frequently asked questions FAQs
Office hours: 9:30am - 1:00pm EST; Monday thru Friday, except for holidays.
Brightlings Beads will be closed for company holidays on the following dates:
Questions about orders email:email@example.com
Brightlings Beads is here to provide our customers with high quality beads jewelry findings at great prices. Using the best of today's technology, we are able to provide customers with safe and secure online ordering. Our online store has SSL (Secure Socket Layer)security which is an accepted standard for transferring information securely across the Internet. It encrypts data passed between the server and the browser, so that unauthorized parties cannot intercept sensitive, confidential or personal information, such as a phone number or address. Our shopping cart employs SSL to protect billing and shipping information when it's submitted through our checkout pages, which helps to ensure a reliable, secure shopping experience.
We value your feedback, so please email us at firstname.lastname@example.org if you have any comments or suggestions on any store items or items that you would like us to carry, not found on our website.
ON-LINE SECURE TRANSACTIONS:
All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant.
We accept payment from Visa, Mastercard, American Express, Discover or Paypal. We will send a Paypal invoice once the order is processed, Paypal invoices must be paid with 24 hours of receipt or the order will be cancelled.
We accept international orders, but reserve the right to require payment via bank transfer, paypal or international money order.
We also accept money orders. Orders will be shipped once the money order is received. Please send your money order to:
402 Frontgate Dr.
Cary, NC 27519
100% Satisfaction Guaranteed!!
We will gladly refund your purchase or exchange items that are unopened/unaltered (i.e. no broken strands or half packs.) Shipping charges are not refundable. We ask that you include a copy of your invoice and make sure items are properly packaged for return, either in a bubble pack or box and returned within 20 days of purchase. We recommend that you insure your returns as we are not responsible for items lost or damaged in the mail.
Please mail returns to:
402 Frontgate Dr.
Cary, NC 27519
If you receive damaged merchandise you must contact us immediately upon receipt for a full refund.
Returns received after 20 days of purchase are subject to a 20% restocking fee and returns after 6 months from the date of purchase are subject to 40% restocking fee.
**All sales are final on book sales, sterling chain by the inch sales, sterling silver wire and organza ribbon sales, no returns are accepted.
Any total order discounts you received on your order must be debited from the total return price. If the total of your order after your return is not above the required minimum purchase for free/reduced shipping options or coupon savings you received on your original order, Brightlings Beads can elect to debit the value of the original incentive against your total return.
Questions on your order? Email the Brightling Beads order team directly at email@example.com.